Customer Support

Have a question or suggestion? Pick a channel and tap to contact us directly — we will get back to you soon:

Telegram @HanziLearn · usually fastest Open › Facebook / Messenger /HanziLearn · message us Open › WhatsApp +86 138 0000 0000 · messages only Open › Email Support [email protected] · for formal matters Open › X (Twitter) @HanziLearn · public @ us Open ›

Service hours: Monday to Friday, 9:00–18:00 (Beijing Time); we reply within 1–2 business days. For account, privacy or membership issues, you can also submit via "Settings → Feedback" in the App.

The Hanzi Learn Team